Module purpose
Sales, service, and growth teams managing leads, opportunities, and customer engagement.
Core capabilities
- Lead tracking
- Opportunity management
- Activity history
- Customer context
- Pipeline visibility
Interconnection model
Interconnects with social media, payments, portals, messaging, and reporting.
Customer responsibilities
The tenant must configure lawful users, correct business data, relevant workflows, and any required third-party connections for this module. The tenant remains responsible for reviewing operational outputs before relying on them.
Commercial terms
- Advanced automation, external CRM migration, or enterprise-scale data enrichment are separately quoted.
- Messaging and channel fees are billed under their own modules or providers.
Provider and regulatory note
Where this module depends on connected providers, external channels, regulated workflows, or customer-supplied credentials, those providers and the tenant remain responsible for their own licensing, compliance, permissions, approvals, fees, and lawful use.
Prohibited use
This module may not be used for any business, workflow, transaction, or content prohibited by Tanzanian law or applicable international law.